801-225-0909 By Appointment Only (Due To Covid19)

FAQs

How do you calculate shipping?

We offer FREE SHIPPING everywhere in North America (yes, even Hawaii and Alaska) on all orders, so you will never have to worry about hidden shipping costs.

I would like a special engagement ring that I’ve found online or in another store, can you help me?

The expert staff at Hur Jewelers are ready to help you select the perfect engagement ring, whether it is choosing a different diamond to complement the ring you have selected, or custom designing your own. Talk to us about what you would like and we’ll guide you through the options.

Do your jewelry pieces look exactly like the images on the website?

At Hur Jewelers, we do our best to show the most accurate representation of each design possible. The images we provide show you how a piece of jewelry will appear in general, such as the layout of gems, metals and gemstone cuts. The natural variation of metals and stones used in all hand-crafted designs, however, cause every single piece to be unique in some small way. That is the beauty of handcrafted jewelry made from the earth’s rarest and most precious materials.

We cannot guarantee that each item will be absolutely identical in every possible way to images shown on a website. Also, ordering more than one of an item will not guarantee a set of exactly identical items. What this really means is that no-one in the world will ever have exactly the same piece as you. Which we think makes our pieces truly magical.

Do you have other questions?

Please call or contact us with any other questions you may have. We would love to help you find that perfect jewelry item. Call us directly at 801-225-0909 or if you prefer email, you can reach us at sales@hurjewelers.com.